Shipping policy

SOLENAH ships Korea-sourced wellness and pantry products to selected international markets.

Available shipping methods, prices, and delivery estimates are shown at checkout before payment. Delivery times can vary by destination, customs handling, carrier workload, and local holidays.

Orders may require customs review in the destination country. Import duties, taxes, or carrier handling fees may be charged by local authorities or carriers where applicable. These charges are the customer's responsibility unless the checkout explicitly states otherwise.

We pack shelf-stable products carefully. If an item arrives damaged, contact hello@solenah.com with your order number and clear photos of the parcel and product.